Welcome to the NeuroSky Support Center — your go-to destination for product help, troubleshooting, and technical resources. Whether you’re setting up a new device or resolving an issue, we’ve made it simple to find the guidance you need.
Explore the Knowledge Base for step-by-step setup articles, pairing instructions, and basic operation guides. You’ll also find quick-start tips for installing drivers, connecting via Bluetooth, and interpreting device indicators.
Each guide is written to be clear and actionable, helping you get your device up and running fast.
Our Knowledge Base section covers common topics such as:
Search for your issue directly or browse by product category to find detailed solutions.
Join the NeuroSky Discussion Forum to connect with other users, share experiences, and discover helpful insights from the community. Many users find answers from others working on similar projects or using the same device.
Visit our Developer Portal for SDKs, APIs, and integration documentation. Learn how to access and interpret EEG or ECG data, work with our algorithms, and explore new ways to use NeuroSky technology.
If you can’t find what you need, reach out to our support team for personalized assistance. When contacting us, please include your product name, operating system, and a short description of your issue.
support.neurosky.com/kb
support.neurosky.com/discussions
For return or warranty questions
Note: The white-colored MindWave headset is discontinued. NeuroSky will no longer sell this product and can offer only limited technical support for it. If you still have any issues with a white-colored MindWave, please feel free to refer to the common solution at
